- Professional, Reliable Results: Regulates and maintains your preferred temperature within a control range from 40-108 ℉ (Temperature display range is 32 -210°F); Perfect for professional horticulturalists or the budding grower; Comes with a sensor probe so you can reliably track the temperature of your plant’s roots
- High-Quality Construction: With an easy-to-grip hexagonal shape and made of an extra-fortified plastic, components will not rust or malfunction under tough conditions
- Zero-effort Set Up & Operation: The controller comes with a manual but you won’t need to read it; Using just 3 buttons, you can set a temperature or change the display between Fahrenheit/Celsius in seconds
- Use, Hang, Forget: Our controller comes with a hanging tab and wall mount along with a convenient angled socket to keep cords untangled and neat; Guaranteed to keep your operation perfectly balanced, as all things should be
- Compatibility & Safety Guaranteed: Compatible with any heat mat and ready to plug in to any North American outlet
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Return
To start a return, you can contact us at warranty@sunstreamballast.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warranty@sunstreamballast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer exchange services, please return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.