- Solid Construction & Overload Protection: The shaft and drive ring piece are made from silicon carbide material, reduce the attrition and increase the service life; It is totally waterproof (IP68) and provides overload protection
- Energy Saving with Low Noise: Ultra-quiet operation design(30-40db); Less power(110W) consumption with high output(1982GPH/7500LPH) which compared to other pumps
- High Lift with Detachable Filter: High Lift with Detachable Filter: Lift height can be up to 14.8FT/4.5M; This pump can more than accommodate your water features with portable handle and detachable filter
- Easy Installation: Easy Installation: Adjustable outlet direction and 20.3FT power cord, to meet different requirements; Flexible Tube Size: 3/4” or 1” inner diameter; It can be worked with filters (filter system) together
- Multiple Usage: VIVOSUN Fixed Flow Rate pump can be used as submersible or inline; Multifunctional design for diving or land use; It is ideal for a variety of applications in ponds, fish tanks, fountains, waterfalls, etc.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Return
To start a return, you can contact us at warranty@sunstreamballast.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warranty@sunstreamballast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer exchange services, please return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.