- Superior Humidity Control: The advanced ultrasonic atomizer and fan provide whisper-quiet, unparalleled humidification; The ultra-sensitive external temperature and humidity probe offers precise, targeted environmental readings; Additionally, the adjustable mist output and intelligent constant humidity function enable customization and maintenance for optimal humidity levels
- 19L Opaque Water Tank: The high-capacity 19L opaque water tank is designed to minimize refills, enhancing maintenance efficiency; Additionally, it includes an integrated water level indicator coupled with a low water alert function, which ensures effortless monitoring
- User-Friendly Design: The top-mounted control panel allows for effortless operation without the need to bend, enhancing user comfort; Convenient refilling is made possible by the large top opening, while the bottom casters and side handles facilitate easy mobility and relocation
- Smart Control and SGS Compatible: WiFi-enabled to seamlessly connect to the Vivosun app, enabling remote control and real-time notifications; It integrates smoothly with the Vivosun Smart Grow System (SGS) to run custom grow recipes and allow for synchronized operation with other connected devices
- Versatile Applications: Includes a comprehensive set of accessories—a 5-way nozzle, an elbow nozzle, a flexible hose, and a straight pipe—ensuring adaptability to any setting; It's ideal for grow tents, grow rooms, living rooms, bedrooms, and beyond
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Return
To start a return, you can contact us at warranty@sunstreamballast.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warranty@sunstreamballast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer exchange services, please return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.