- Durable Materials: Made of durable PVC and PET film designed to meet MET standards; Far-infrared heating technology facilitates better resistance to high pressure; The IP67-rated waterproof surface is safe to scrub and helps keep the device clean and functioning properly
- Dual Digital Display: This thermostat comes with an adjustment function allows users to set the desired temperature according to the needs of their plants—it’s simple and convenient to use; It also receives data from the internal sensor chip and displays the temperature of the heating pad in real-time
- Even Heating in a Larger Heating Area: This heating pad uses advanced far-infrared heating technology to provide consistent and even heat; This technology expands the heating area in order to create more optimal conditions for accelerating plant growth; The durable, reinforced heating film comes with double insulation to ensure that the heat will not scorch the roots
- Innovative Heating: When the heating mat is in an environment with temperatures ranging from 20-25℃ (68-77℉), it can heat up to 40℃ (104℉) in a few minutes by radiating far-infrared light waves; The maximum temperature setting is 122℉, and it includes built-in overheating protection that automatically powers off the pad when the temperature is too high
- Easy to Use and Store: To use it, just flatten and place it under your seedling tray, and then plug the power cord into a standard 120V outlet to start heating; The digital controller has a 3-button interface, making the pad easy to operate and calibrate; The heat mat is stretchable and flexible, so it’s easy to fold and store without taking up much space
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Return
To start a return, you can contact us at warranty@sunstreamballast.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warranty@sunstreamballast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer exchange services, please return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.