- Roll-up Front Entrance and Window: Zipped roll-up entrances provide an easy access to the green house and a bigger operating space; 8 side windows bring a better air circulation to the green house, even if in hot weather, your lovely plants can breathe fresh air
- Heavy-duty Galvanized Steel Frame: Supported by galvanized finish heavy duty steel frame, our tunnel green house is more durable and anti-rust than those whose frames are powder-coated
- Reinforced PE Cover: The durable, waterproof and transparent cover can protect your plants from rays and give them the optimal light conditions; Your plants will be nourished very well with our strong walk-in green house
- Extra-long Cover Design: Extra-long cover design provides a possibility to be buried in the soil, which reinforces the stability and airtight of our green house, bringing a better condition for the growth of tropical plants
- Double Stranded Edge Banding: Our green house is double-stranded edge banding, making the cover more tough and more durable; You can dispense with concerning about the bad weather because of our high-quality green houses
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Return
To start a return, you can contact us at warranty@sunstreamballast.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warranty@sunstreamballast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer exchange services, please return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.