- Durable and Foldable: Made of aluminum alloy and plastic housing, so it can resist wear and tear due to transportation or use; It's easy to fold it up when not in use
- Bright LED Lights: Built-in LED lights will illuminate your surroundings, so you can accurately examine details of plants, jewelry, stamps, maps, or whatever you’re looking at
- Double Lenses: Equipped with two separate lenses for different degrees of magnification; The primary lense is 30x22mm, and the supplementary one is 60x12mm; Each lense has appropriate use
- Portable Design: Comes with a magnifier box, so it's easy to store and carry; It doesn't take up space, and you can just put it in your pocket and carry it with you
- Multifunction: Not only for observing plants, but also for examining gemstones, coins, jewelry, paintings, watches, electronics, semiconductors, and textiles
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Return
To start a return, you can contact us at warranty@sunstreamballast.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warranty@sunstreamballast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer exchange services, please return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.