- Unify Your Equipment: You can operate them individually or unify all your smart devices through the GrowHub E42A platform to simplify the complexities of gardening to a scientifically manageable level and thus better stabilize your growth environment
- Energy-Saving & Low-Noise Fan: This Fan is controlled by PWM more energy-efficient; The mixed-flow design allows the fans deliver air across longer distances; The fan ventilates quietly at just 35 dB
- Environmental Monitoring: With a built-in temp and humidity gauge and one probe, the GrowHub Controller E42A monitors changes in both the internal and external environment and VPD, and you can view this data and program through the App
- Fully Automated: Program your equipment to automatically take you through each stage of growth – program light intensity, light spectrum, on/off periods, fan speed, and airflow volume, make changes to better suit your plants at any time
- App Controllable: The GrowHub Controller is WiFi-enabled so you can control your equipment from anywhere, anytime via the app; The App expands the controller's capabilities through Grow Recipes and other extremely powerful settings
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Return
To start a return, you can contact us at warranty@sunstreamballast.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at warranty@sunstreamballast.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer exchange services, please return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.